Customer AI Assistant for health insurance at BTA 

Young woman with cup, smartphone, sitting at home on sofa under warm fleece blanket, copy space

BTA Baltic Insurance Company partnered with Tilde to develop Laura, a multilingual Customer AI Assistant designed to support health insurance clients. Integrated into the BTA Latvia mobile app, Laura provides instant, personalised answers about policiesand their coverage, helping customers access the information they need, quickly and securely.    Meeting growing customer expectations    Health insurance […]

Learning

Learning AI Assistant for team development Turn approved internal documents into structured learning, interactive guidance, and knowledge assessments. Request a demo AI-powered learning for organisations that value accuracy and control The Learning AI Assistant helps teams learn faster, stay aligned, and prove knowledge readiness using only the materials you approve. It supports onboarding, continuous learning, […]

Tilde to develop an AI Assistant for Earth Observation platform 

Tilde has been selected to develop the project “AI Assistant for Data Discovery on the EO Baltic Platform.” The activity is financed by the European Space Agency and will be implemented by Tilde as the Prime Contractor in close cooperation with Baltic Satellite Service (BSS) as the subcontractor.    Tilde brings proven experience in building AI assistants for the […]

Senior .Net Developer

Hybrid · Riga, Latvia Apply for the position You can: Turning AI solutions into customer-friendly products and services Integrate AI and big data-based solutions into user-friendly and safe applications Participate in the development and implementation of modular solutions for cloud services and customer infrastructure To contribute to the development of national language technology platforms in […]

Tilde releases artificial intelligence model for the European languages – TildeOpen LLM  

Title image with Hugging Face platform on screen

Tilde has released an open-source large language model (LLM) TildeOpen LLM – artificial intelligence (AI) solution that specialises in generation of text in the European languages. The unique LLM, developed by Tilde on behalf of the European Commission, is freely accessible to anyone interested. It enables building, based on TildeOpen, specialised models customised for specific […]

Going beyond simple Retrieval-Augmented Generation 

Title image wihth Marcis Pinnis

What is Retrieval-Augmented Generation (RAG)?  Retrieval-Augmented Generation (RAG) has become a powerful method for grounding large language models (LLMs) in content tailored to specific domains. In essence, RAG systems allow users to index a body of documents and ask questions concerning the content of those documents in natural language. The system responds by first retrieving […]

Tilde and StrongPoint expert talk: AI will significantly change the way we shop 

Title image with Giedrius and Rimantas

How will artificial intelligence transform brick-and-mortar shops in the future? To what extent is AI being employed in commerce at the moment? Giedrius Karauskas, head of the technology division of the language technology company Tilde, and Rimantas Mažulis, head of the retail solution company StrongPoint for the Baltic states and Finland, discuss the implementation of […]

“Will you take my toaster?” Conversations with AI in waste management 

Title image with Getlini EKO greenhouses from above

Getliņi EKO, a waste management company in Latvia, required a solution to reduce the workload on their customer support team by automating responses to routine questions. However, they also wanted to ensure that the quality and accuracy of the responses were not compromised.    To meet these needs, they engaged Tilde to develop Getlīna, a virtual […]