Customer AI Assistant for health insurance at BTA 

Young woman with cup, smartphone, sitting at home on sofa under warm fleece blanket, copy space

BTA Baltic Insurance Company partnered with Tilde to develop Laura, a multilingual Customer AI Assistant designed to support health insurance clients. Integrated into the BTA Latvia mobile app, Laura provides instant, personalised answers about policiesand their coverage, helping customers access the information they need, quickly and securely.    Meeting growing customer expectations    Health insurance […]

Development Project Manager

Hybrid · Riga, Latvia Apply for the position You can: Plan and manage project implementation phases – develop plans, prioritize, organize resources and monitor their effective use to achieve project objectives Organize and improve development project management processes and documentation Inspire, coordinate and lead a professional, multidisciplinary teamIn collaboration with the business development team, build […]