Chatbots: more efficient and cost-saving way to interact with customers
Pekka MyllylĂ€, Manging Director Tilde Estonia One may say that it is easier to get a little prize in lottery than getting through to a customer hotline with the first try. The lines are busy and waiting times long, in reality, the access to real people in the call centers might be often very difficult. […]
âLexMachinaâ, a cluster of 12 customised Neural Machine Translation (NMT) systems has brought a new level of success and innovation to Hieronymus
Client  Hieronymus is a Swiss boutique legal and financial translation agency that provides translation services to law firms, banks, investment funds, insurance companies, public authorities, and legal departments of large Swiss corporations. Since its establishment in 2008, the company has seen steady growth in the highly competitive language services industry, however, Hieronymus realised how vital […]
Custom neural machine translation engines helps Seimas translators to significantly boost their productivity and efficiency
Client The Seimas of the Republic of Lithuania is the main legislative body of Lithuania. Its main tasks include enacting laws and amendments to the Constitution, adopting the budget, confirming the Prime Minister and the Government, and supervising their activities.  Challenge As a single-chamber legislator, the Seimas works with extremely large amounts of information and […]
Upgrading the newsroom: AI-powered machine translation makes new content generation quicker and more efficient
Client RÄ«gas ViÄŒĆi is one of the largest publishers in Latvia and operates several online news portals in both the Latvian and Russian languages. Since the publication of the first magazine in 1957, âRÄ«gas ViÄŒĆiâ has grown from a small black-and-white paper publisher to one of the largest publishing companies in Latvia.  Challenge Quality news […]
Strengthening linguistic diversity, connecting multilingual Europe and powering communication across languages
The German EU Council Presidency Translator is an AI-enhanced multilingual communication platform, which provides a secure translation interface where people can translate texts, documents and websites from/into all 24 official EU languages. It powers multilingualism in the digital age by offering users quick and simple tools to meet the multilingual challenges of the German EU Council Presidency. […]
Conversations with robots will be more frequent in the future: Lithuanian scientists explained how our communication will change
The worldâs first chatbot was created before personal computers came into existence. Joseph Weizenbaum created such robot in 1966 in the U.S. Massachusetts Institute of Technology (MIT)âs artificial intelligence laboratory; he called it Eliza. Â Eliza was able to answer simple questions by analyzing the keywords sheâd been given according to the set of rules […]
With custom Tilde MT systems, Graze was able to expand its audience by automatically providing multilingual content for their users.
Client Graze.link is a real-time business intelligence and multilingual media monitoring company. Graze specialises in business intelligence, social media monitoring, business analytics, reputation monitoring, sentiment analysis, news feed generation, and multilingual news. Â Challenge Business intelligence relies on analysis of huge amounts of data from all over the world. To carefully curate this data and […]
With the custom MT system specially adapted to pharmaceutical and medical terminology, Celsius Data has significantly increased its translation productivity
Client Celsius Data â a representative of several Scandinavian medical databases and a clinical decision support system in the Baltics. Celsius Data produces publications for the medical industry including doctors, pharmacists and nurses. Â Challenge Due to the highly technical terminology, translations from English into Estonian were done in-house, which was a time-consuming process. General […]
Developers from Tilde helped Microsoft to create several MT engines for Bing Translator, used by millions of people every day.
Partner Microsoft Corporation is an American multinational technology company. Microsoft Translator is a cloud service that translates between over 60 languages. In addition to powering Bing.com/translator, used by millions of people every day, Microsoft Translator enables automated translation in products such as Microsoft Office. Â Challenge When creating its machine translation engines for the Latvian […]
Highly customised neural machine translation platform helps Rail Baltica employees to access and exchange multilingual information without any delays
Client Rail Baltica is a greenfield rail transport infrastructure project with a goal to integrate the Baltic States in the European rail network. It is the largest Pan-Baltic transport infrastructure project which includes five European Union countries â Poland, Lithuania, Latvia, Estonia and indirectly also Finland.  Challenge Rail Baltica needs to communicate with local and international partners […]