Deliver a new customer support experience with the Tilde.AI conversational AI platform. Introduce multilingual chatbots with cutting edge natural language understanding capability, helping your customers across borders and communication channels.
Expand your customer support team with an AI-powered intelligent chatbot
Tilde.AI chatbots converse with users in their language. Using machine learning chatbots can understand textual or voice inputs, identify the user’s actual intent and deliver response via text, visual media, or voice.
Tilde.AI is a blend of cutting-edge AI technology and business know-how
Tilde is a leading European language technology research hub and a pioneer in using neural networks for processing even the most complex under-resourced languages. Our products and services are used by thousands of individuals and organizations including the European Commission and many international corporations including IBM, Microsoft and others.
We specialize in both – custom technologies and complex languages
If you have clients in European countries, they prefer to communicate in their native language! Tilde has achieved excellence in machine learning systems for most European languages and this is used in developing our AI-enabled virtual assistants. Our roots are in the Baltics, thus naturally our focus is on the languages spoken around the Baltic Sea.
The Human Element of Tilde.AI
Reach out for a meeting with our AI mentors! We will be happy to discuss your needs and share our thoughts on the best user communication experience we can deliver together!
This is what we do
Virtual meeting assistant for the Lithuanian language is being created
As more and more meetings and conferences are moved to the virtual space because of epidemics, a virtual meeting assistant is being created in Lithuania. It is planned that the tool developed by Tilde IT and based on artificial intelligence, will significantly simplify the organization of meetings and conferences. It will cover the entire meeting cycle, from agreement on the date to conclusion, as well as reports on the work done. Over EUR 800,000 will be invested in this solution.Learn more »
The secret value of recorded audio data for contact centres
Most companies providing customer or internal user support by phone make recordings of these conversations for quality assurance, but there’s so much more you can do with this data by introducing automated speech recognition (ASR) technology into your workflows. Let’s talk about these benefits and opportunities, which have long only been available for the world’s dominant languages. At Tilde, we are working hard to also make such technology-driven business gains available for companies operating using Baltic languages.Learn more »
Lithuanian audio and video recordings converted to text by AI
With its 125 employees and full-service expertise, Kantar TNS Lithuania is one of the best-established research companies in the Lithuanian market.Learn more »