How can life science translations benefit from AI?

The life science industry is growing year by year. Many trends such as vaccinations, international medical research, and our desire to have healthier lives and take care of our bodies help life science organizations become increasingly global.   Pharmaceutical companies, contract research organizations (CROs), and medical device developers face increasing market demand for information that […]

Alytus polyclinic is the first in Lithuania to implement a technological solution to save physicians’ time 

In an attempt to make physicians’ work more efficient and to reduce the workload of filling in digital forms, Alytus polyclinic is implementing an intelligent speech recognition system. This will enable physicians to fill in the data by speech, and the AI solution will in turn convert the data into text. It is the first […]

Würth Group’s self-service machine translation solution for internal communication 

Würth Group is an internationally operating group comprising more than 400 companies in 80 countries. German and English have been chosen as the corporate languages to facilitate smooth communication between the individual entities of the Group. This means that the majority of publications, guidelines, documentation, etc. must be available in both languages.   With the Group’s headquarters […]

Next-level eLearning: AI Chatbot with LLM revolutionizes academic communication and learning processes

In cooperation with leading Latvian universities and businesses, language technology company Tilde has developed a unique AI chatbot Digne for enhancing the university course ‘Civil Protection’. The virtual assistant combines the latest technologies, including large language models (LLM), integration with a learning management system (Moodle), user authentication, and others to streamline administrative processes and enhance […]

Riga Stradiņš University: successful use of machine translation in internal workflows

Rīga Stradiņš University (RSU) is one of the most modern universities in the Baltic states with an extensive choice of health care and social sciences study programmes, as well as a strong foundation in research and international recognition. Almost 30% of students and every fifth lecturer come from abroad, making RSU the most international university in Latvia […]

More than just a chatbot: 7 traits that make virtual assistants real personalities

For quite some time, we have freely chatted and met virtual assistants or chatbots on daily basis: they welcome our customers to online sites or self-service portals, and even answer our telephone calls. Are chatbots just a piece of software or something more? What’s their life beyond the screen and phone switchboards? Who are the […]

Vilnius University uses Tilde technology to modernize public machine translation platform  

Modernizing machine translation platform    Vilnius University was looking to modernize their machine translation platform vertimas.vu.lt publicly available for use by individuals and other Lithuanian institutions. They aimed to improve the quality of the translation engine quality with the latest neural machine translation technologies, expanded language coverage, broader functionality, novel speech technologies, and whole new infrastructure service. […]

Rīgas namu pārvaldnieks’ Juris – the first chatbot in the property management field

Riga Municipality SIA Rīgas namu pārvaldnieks (RNP) is the biggest apartment building administration company in Northern Europe. It serves around 160,000 customers and manages about 4,000 apartment buildings.   Undertaking to digitalise the company and optimise communication The large number of customers served by RNP creates an extensive and intensive communication network with high customer support structure costs – […]

Meet Mantas – chatbot created by Lithuanian Post together with Tilde

In April, the Lithuanian Post team was joined by Mantas, an intelligent chatbot, which the language technology company Tilde helped Lithuanian Post to develop and implement. According to representatives of Lithuanian Post, the chatbot should take over 50% of written customer requests, and it seems that achieving the goal will not be difficult: Mantas already […]

How do chatbots improve the quality of public services and increase the state’s competitiveness?

Chatbots, albeit slowly, are making their way into governmental organisations. At the end of 2020, being one of the first in Lithuania, the State Tax Inspectorate (VMI) installed a smart chatbot which has since managed to answer more than 1.2 million customer queries. The head of Tilde IT, the language technology company that designed and […]