LVRTC and Tilde have created the world’s first telephony bot that communicates in Latvian

To provide efficient customer support that corresponds to demand, in the spring of 2020 VAS Latvijas Valsts radio un televīzijas centrs (hereinafter – LVRTC) introduced the conversation bot Signe in the portal eParaksts.lv. During the past three years, Signe has become an invaluable member of the customer service team, and during the past year, has provided […]