{"id":9250,"date":"2022-06-28T13:44:39","date_gmt":"2022-06-28T13:44:39","guid":{"rendered":"https:\/\/tilde.ai\/?p=9250"},"modified":"2025-11-30T17:36:21","modified_gmt":"2025-11-30T15:36:21","slug":"tilde-chatbot-solves-96-of-received-customer-requests-for-dpd-latvia","status":"publish","type":"post","link":"https:\/\/tilde.ai\/lt\/case-study\/tilde-chatbot-solves-96-of-received-customer-requests-for-dpd-latvia\/","title":{"rendered":"\u201eTilde Chatbot\u201c i\u0161sprend\u017eia 96% i\u0161 gaut\u0173 klient\u0173 pra\u0161ym\u0173 d\u0117l \u201eDPD Latvia\u201c"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9250\" class=\"elementor elementor-9250\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49bbbfa e-flex e-con-boxed e-con e-parent\" data-id=\"49bbbfa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fde166 elementor-widget elementor-widget-shortcode\" data-id=\"2fde166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"duonos trupiniai\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Pagrindinis<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u201eTilde Chatbot\u201c i\u0161sprend\u017eia 96% i\u0161 gaut\u0173 klient\u0173 pra\u0161ym\u0173 d\u0117l \u201eDPD Latvia\u201c<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/2022\/06\/28\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>28 bir\u017eelio, 2022<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"650\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0.jpg\" class=\"attachment-full size-full wp-image-9251\" alt=\"DPD atvejo tyrimas\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0.jpg 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-300x102.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-1024x347.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-768x260.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-1536x520.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-18x6.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ab844ad e-flex e-con-boxed e-con e-parent\" data-id=\"5ab844ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29e5ae5e elementor-widget elementor-widget-text-editor\" data-id=\"29e5ae5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>Dar kart\u0105 i\u0161pl\u0117sti klient\u0173 aptarnavimo komand\u0105, kad b\u016bt\u0173 galima patenkinti vis daugiau gaunam\u0173 u\u017eklaus\u0173? Pristatome klient\u0173 aptarnavimo komand\u0105, kad ji nepraleist\u0173 darbo po darbo valand\u0173? Tai tik keletas \u012fprast\u0173 problem\u0173, su kuriomis susiduria klient\u0173 aptarnavimo komandos vadovai. Tai gali atrodyti kaip nesibaigiantis ciklas. Bet tai neturi b\u016bti taip. Naujausi dirbtinio intelekto pagrindu veikiantys pokalbi\u0173 robotai gali efektyviai apdoroti \u0161imtus, net t\u016bkstan\u010dius klient\u0173 u\u017eklaus\u0173 vienu metu \u012fvairiomis kalbomis 24 valandas per par\u0105.\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p><strong>24\/7 Klient\u0173 aptarnavimas \u00a0<\/strong><\/p>\n<p>\u00a0<\/p>\n\n<p>Per COVID-19 pandemij\u0105 siuntini\u0173 pristatymo paklausa i\u0161augo iki nauj\u0173 auk\u0161\u010di\u0173, o DPD grupei priklausanti DPD Latvija \u2013 antra pagal dyd\u012f siuntini\u0173 pristatymo paslauga Europoje \u2013 buvo priversta pl\u0117sti klient\u0173 aptarnavimo grup\u0119, kad ji neatsilikt\u0173. Ta\u010diau, nepaisant kiekvieno naujo samdymo, klient\u0173 aptarnavimo darbo kr\u016bvio problema i\u0161liko. At\u0117jo laikas i\u0161bandyti nauj\u0105 po\u017ei\u016br\u012f.<\/p>\n<p>\u00a0<\/p>\n\n<p>\u201eTilde\u201c sugeb\u0117jo pateikti DPD Latvijai naujovi\u0161k\u0105 sprendim\u0105 \u2013 AI maitinamas pokalbi\u0173 robotas, gebantis skaityti pokalbi\u0173 kontekst\u0105 ir ketinimus, ir akimirksniu\u00a0<strong>pateikti atsakymus keliomis kalbomis<\/strong>\u00a0\u2013 Latvijos, Estijos ir Lietuvos, kurie buvo vienas i\u0161 svarbiausi\u0173 DPD Latvijai keliam\u0173 reikalavim\u0173. Be to, \u0161is pokalbi\u0173 robotas gali\u00a0<strong>atsakymai \u012f \u0161imtus klausim\u0173 vienu metu 24 valandas per par\u0105<\/strong>, be atostog\u0173 Tai mums buvo labai svarbu, nes d\u0117l pandemijos sukelt\u0173 apribojim\u0173 m\u016bs\u0173 klientai kartais palaukdavo telefonu daugiau nei 20 minu\u010di\u0173 prie\u0161 susisiekdami su klient\u0173 aptarnavimo atstovu.<\/p>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;<strong>Tilde pasi\u016bl\u0117 sprendim\u0105, u\u017etikrinant\u012f projekto \u012fgyvendinim\u0105 tuo pa\u010diu metu visose Baltijos \u0161alyse, o tai buvo labai svarbi s\u0105lyga renkantis partner\u012f. \u201e<\/strong><\/p>\n<cite>Austra Fi\u0161ere-OGA, rinkodaros projekt\u0173 vadovas DPD Latvijoje\u00a0<\/cite><\/blockquote>\n\n<p>\u00a0<\/p>\n<p><strong>Didesnis efektyvumas<\/strong><\/p>\n<p>\u00a0<\/p>\n\n<p>Nuo tada, kai 2021 m. baland\u017eio m\u0117n. buvo \u012fdiegtas \u201eTilde\u201c sukurtas pokalbi\u0173 svetain\u0117s sprendimas, \u201eDPD Latvia\u201c nebereik\u0117jo pl\u0117sti klient\u0173 aptarnavimo komandos. Tuo tarpu \u201eDidzis\u201c, \u201eOkis\u201c ir \u201eMartin\u201c \u2013 trij\u0173 pokalbi\u0173 bot\u0173 vardai atitinkamai Latvijos, Lietuvos ir Estijos rinkoms,\u00a0<strong>sureng\u0117 daugiau nei 70 t\u016bkst. pokalbi\u0173, kad nepriklausomai nuo laiko i\u0161spr\u0119st\u0173 klient\u0173 u\u017eklausas 96!%\u00a0<\/strong>\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>Tai rei\u0161kia, kad tik 4%  pokalbius, prad\u0117tus pokalbi\u0173 boto s\u0105sajoje, tur\u0117jo perimti specialistas, taip gerokai padidindamas komandos efektyvum\u0105 ir sutaupydamas klient\u0173 aptarnavimo i\u0161teklius sud\u0117tingesn\u0117ms u\u017eduotims atlikti. Be to, kiekvienas pokalbis praple\u010dia pokalbi\u0173 roboto \u017eini\u0173 baz\u0119, leisdamas laikui b\u0117gant pagerinti atsakymo tikslum\u0105. Tai palengvina darb\u0105 su pokalbi\u0173 robotu, nes, skirtingai nuo kit\u0173 pana\u0161i\u0173 \u0161iuo metu rinkoje esan\u010di\u0173 sprendim\u0173, kitos kartos suman\u016bs pokalbi\u0173 robotai \u201eTilde\u201c retai kartoja tas pa\u010dias klaidas. Tod\u0117l jums reikia daug ma\u017eiau pastang\u0173, kad pokalbiai su pokalbi\u0173 robotu laikui b\u0117gant b\u016bt\u0173 naudingi j\u016bs\u0173 klientams.<\/p>\n<p>\u00a0<\/p>\n\n<p>Ar j\u016bs\u0173 komanda susiduria su pana\u0161iais i\u0161\u0161\u016bkiais? Su\u017einokite, kaip \u201eTilde\u201c i\u0161manieji pokalbi\u0173 robotai gali pad\u0117ti su jais susidoroti bendraudami su m\u016bs\u0173 kalbos technologij\u0173 ekspertais.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a53e77 e-flex e-con-boxed e-con e-parent\" data-id=\"1a53e77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6572b7d e-con-full e-flex e-con e-child\" data-id=\"6572b7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e00e84 elementor-widget elementor-widget-heading\" data-id=\"5e00e84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u012edomu, kaip j\u016bs\u0173 organizacijoje \u012fdiegti DI?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2634543 elementor-widget elementor-widget-text-editor\" data-id=\"2634543\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">Susisiekite su mumis \u0161iandien ir su\u017einokite, kaip m\u016bs\u0173 sprendimai gali pagerinti j\u016bs\u0173 darbo eig\u0105.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8d1014 e-con-full e-flex e-con e-child\" data-id=\"d8d1014\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c4792c elementor-widget elementor-widget-button\" data-id=\"9c4792c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tilde.ai\/lt\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">U\u017esisakykite demonstracij\u0105<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12ac47c e-flex e-con-boxed e-con e-parent\" data-id=\"12ac47c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-443d127 elementor-widget elementor-widget-shortcode\" data-id=\"443d127\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Kas naujo \u012fmon\u0117je \u201eTilde\u201c\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-24350 post type-post status-publish format-standard has-post-thumbnail hentry category-ai-chatbots category-case-study\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/case-study\/customer-ai-assistant-for-health-insurance-at-bta\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"2560\" height=\"1706\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg\" class=\"attachment-full size-full wp-image-24351\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/case-study\/customer-ai-assistant-for-health-insurance-at-bta\/\" >\n\t\t\t\tDI sveikatos draudimo asistentas BTA klientams\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23907 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"800\" height=\"448\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg\" class=\"attachment-full size-full wp-image-23908\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg 800w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-300x168.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-768x430.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-18x10.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" >\n\t\t\t\t\u201eTilde\u201c kurs dirbtinio intelekto asistent\u0105 \u017dem\u0117s steb\u0117jimo platformai\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23646 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/tildeopen-powers-ai-translation\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png\" class=\"attachment-full size-full wp-image-23667\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-300x169.png 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1024x576.png 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-768x432.png 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1536x864.png 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/tildeopen-powers-ai-translation\/\" >\n\t\t\t\t\u201eTilde\u201c dirbtinis intelektas pradeda nauj\u0105 Europos kalb\u0173 vertimo er\u0105\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23150 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/latvia-helps-ukraine-create-a-national-artificial-intelligence-ecosystem\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-scaled.jpg\" class=\"attachment-full size-full wp-image-23151\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/latvia-helps-ukraine-create-a-national-artificial-intelligence-ecosystem\/\" >\n\t\t\t\tLatvija padeda Ukrainai sukurti nacionalin\u0119 dirbtinio intelekto Ekosistem\u0105\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dar kart\u0105 i\u0161pl\u0117sti klient\u0173 aptarnavimo komand\u0105, kad b\u016bt\u0173 galima patenkinti vis daugiau gaunam\u0173 u\u017eklaus\u0173? Klient\u0173 aptarnavimo komandos pristatymas pasikei\u010dia, kad nepraleist\u0173<\/p>","protected":false},"author":2,"featured_media":9251,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129,102],"tags":[103],"class_list":["post-9250","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbots","category-case-study","tag-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts\/9250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/comments?post=9250"}],"version-history":[{"count":0,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts\/9250\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/media\/9251"}],"wp:attachment":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/media?parent=9250"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/categories?post=9250"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/tags?post=9250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}