{"id":9210,"date":"2020-07-11T11:25:13","date_gmt":"2020-07-11T11:25:13","guid":{"rendered":"https:\/\/tilde.ai\/?p=9210"},"modified":"2025-11-30T18:01:08","modified_gmt":"2025-11-30T16:01:08","slug":"the-road-from-a-customer-service-representative-to-a-chatbot-trainer","status":"publish","type":"post","link":"https:\/\/tilde.ai\/lt\/case-study\/the-road-from-a-customer-service-representative-to-a-chatbot-trainer\/","title":{"rendered":"Kelias nuo klient\u0173 aptarnavimo atstovo iki botago trenerio"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9210\" class=\"elementor elementor-9210\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c53e867 e-flex e-con-boxed e-con e-parent\" data-id=\"c53e867\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9738ee elementor-widget elementor-widget-shortcode\" data-id=\"d9738ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"duonos trupiniai\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Pagrindinis<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kelias nuo klient\u0173 aptarnavimo atstovo iki botago trenerio<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/2020\/07\/11\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>11 liepos, 2020 m.<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"650\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Simas_hero.jpg\" class=\"attachment-full size-full wp-image-9206\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Simas_hero.jpg 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Simas_hero-300x102.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Simas_hero-1024x347.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Simas_hero-768x260.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Simas_hero-1536x520.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Simas_hero-18x6.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52d45e3 e-flex e-con-boxed e-con e-parent\" data-id=\"52d45e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ebfc7df elementor-widget elementor-widget-text-editor\" data-id=\"7ebfc7df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>AI da\u017enai kaltinamas d\u0117l galimo roboto apokalips\u0117s arba \u017emoni\u0173 ras\u0117s sunaikinimo. \u0160ie ateities scenarijai tapo populiar\u016bs d\u0117l \u012fvairi\u0173 SCI-Fi film\u0173, ypa\u010d kai matome, kaip spar\u010diai pl\u0117tojamos pa\u017eangiosios technologijos. Tai viena i\u0161 prie\u017eas\u010di\u0173, kod\u0117l PG sukelia prie\u0161taringas emocijas, ypa\u010d tarp darbuotoj\u0173, kurie kasdien turi dirbti su i\u0161maniaisiais robotais. Ar ma\u0161inos pa\u0161alins m\u016bs\u0173 darbus? Ar ai m\u016bs\u0173 draugas ar prie\u0161as? Vikija Bergmane, pirmasis Latvijos lektori\u0173 treneris, \u017eino atsakymus \u012f \u0161iuos klausimus.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Komandoje ai AI buvo did\u017eioji ne\u017einomyb\u0117,<\/h4>\n\n<p>Kai Vikija Bergmane dirbo kaip klient\u0173 aptarnavimo atstov\u0117 \u012fmoni\u0173 registre, kaip ir dauguma \u017emoni\u0173, ji i\u0161 tikr\u0173j\u0173 nesidom\u0117jo PG. Ji neprival\u0117jo su tuo susidoroti profesiniame gyvenime ir buvo \u012fsitikinusi, kad \u0161ios technologijos yra labai sud\u0117tingos. 2018 m. viskas pasikeit\u0117, kai su\u017einojo, kad tur\u0117s nauj\u0173 pareig\u0173 \u2013 steb\u0117ti ir mokyti pirm\u0105j\u012f virtual\u0173j\u012f vie\u0161ojo administravimo asistent\u0105 Latvijoje.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9211\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer1.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer1.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer1-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer1-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eKai su\u017einojau apie savo naujas pareigas, buvau labai susir\u016bpinusi, nes netur\u0117jau IT \u017eini\u0173. Ir kaip tai gal\u0117jo padaryti \u017emogus, niekada nedirb\u0119s su AI? \u201e<\/p>\n<cite>Vikija Bergmane,<br \/>Klient\u0173 aptarnavimo atstovas \u012fmoni\u0173 registre<\/cite><\/blockquote>\n\n<p>\u201eTikim\u0117s, kad tai pad\u0117s suma\u017einti \u017emoni\u0173, laukian\u010di\u0173 telefonini\u0173 konsultacij\u0173, skai\u010di\u0173\u201c, \u2014 sako Lina Kurlenskait\u0117,<\/p>\n\n<p>Klient\u0173 aptarnavimo skyriaus vadov\u0117 jud\u012bte J\u0113\u0123ere, kuri prie\u0161 trejus metus netik\u0117tai tur\u0117jo nauj\u0105 roboto darbuotoj\u0105 ir kuriai reik\u0117jo pad\u0117ti vienam i\u0161 jos darbuotoj\u0173, kuriam staiga buvo pavesta apmokyti pokalbi\u0173 robot\u0105, dalijasi prisiminimais.<\/p>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eNaujienos apie virtual\u0173 asistent\u0105 i\u0161 prad\u017ei\u0173 suk\u0117l\u0117 komandai daug emocij\u0173 \u2014 AI buvo did\u017eiulis ne\u017einomumas, nes niekas i\u0161 tikr\u0173j\u0173 nesuprato, k\u0105 jis gali padaryti ir kaip jis vystysis. Kad susir\u016bpinimas b\u016bt\u0173 su\u0161velnintas, k\u016brimo procese dalyvavo visa komanda, pvz., ji aptar\u0117 galim\u0105 pokalbi\u0173 roboto pavadinim\u0105 ir buvo pakviesta j\u012f i\u0161bandyti. \u201e<\/p>\n<cite>Jud\u012bte J\u0113\u0123ere,<br \/>Klient\u0173 aptarnavimo departamento vadovas \u012fmoni\u0173 registre<\/cite><\/blockquote>\n\n<h2 class=\"wp-block-heading\">\u00a0<\/h2>\n<h4 class=\"wp-block-heading\">Naujos vystymosi ir sav\u0119s realizavimo galimyb\u0117s<\/h4>\n\n<p>Remiantis statistiniais duomenimis, dauguma \u017emoni\u0173 mano, kad jiems reikia konkuruoti su PG d\u0117l darbo viet\u0173, ta\u010diau kai tik jie susipa\u017eins su naujuoju kolega, j\u0173 nuomon\u0117 i\u0161 esm\u0117s pasikeis: daugiau nei 70% klient\u0173 aptarnavimo atstov\u0173 mano, kad pokalbi\u0173 robotai padeda jiems tobulinti \u012fg\u016bd\u017eius ir u\u017etikrinti didesn\u012f poveik\u012f \u012fmon\u0117je, o 59% tampa labiau patenkinti savo darbu. AI sprendimai tampa kolega, o ne konkurentu ir suteikia nauj\u0173 vystymosi ir savirealizacijos galimybi\u0173.<\/p>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eMano asmenin\u0117 patirtis su PG pakeit\u0117 mano po\u017ei\u016br\u012f: \u0161ios technologijos leid\u017eia jums perkvalifikuoti \u012fg\u016bd\u017eius, \u012fgyti nauj\u0173 \u012fg\u016bd\u017ei\u0173 ir i\u0161pl\u0117sti savo darbo apra\u0161ym\u0105.\u201c<\/p>\n<cite>Vikija Bergmane,<br \/>Klient\u0173 aptarnavimo atstovas \u012fmoni\u0173 registre<\/cite><\/blockquote>\n\n<p>\u201eper tuos metus mes pad\u0117jome daugeliui kit\u0173: ir naujiems kolegoms, ir kitiems organams. A\u0161 patobulinau savo vie\u0161o kalb\u0117jimo ir valdymo \u012fg\u016bd\u017eius ir labai susidom\u0117jau technologijomis. AI yra \u012frankis, kur\u012f galima kontroliuoti, tod\u0117l jam visada reik\u0117s vyro \u201e, \u2013 ai\u0161kina Vikija Bergmane.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">K\u0105 daro botago treneris?<\/h4>\n\n<p>I\u0161manieji pokalbi\u0173 robotai gali atsakyti \u012f \u012fprastus klausimus, kad klient\u0173 aptarnavimo atstovai tapt\u0173 produktyvesni. Ta\u010diau virtualusis asistentas yra tik ledkalnio vir\u0161\u016bn\u0117: u\u017e jo visada yra \u017emogus, kuris r\u016bpinasi jo treniruot\u0117mis.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9212\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer3.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer3.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer3-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer3-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201e\u0160iuo metu 70-80 savo laiko praleid\u017eiu pokalbi\u0173 botui, o 20% - klient\u0173% aptarnavimui. Svarbu dirbti abiejose \u0161iose srityse, nes jos papildo viena kit\u0105, \u201e<\/p>\n<cite>Vikija Bergmane,<br \/>Klient\u0173 aptarnavimo atstovas \u012fmoni\u0173 registre<\/cite><\/blockquote>\n\n<h4 class=\"wp-block-heading\">Virtualusis asistentas, padedantis klientams, darbuotojams ir darbdaviams<\/h4>\n\n<p>Klient\u0173 aptarnavimo skyriaus vadovas jud\u012bte J\u0113\u0123ere yra \u012fsitikin\u0119s, kad PG sprendimas teikia daug prana\u0161um\u0173: \u201eVirtualusis asistentas daug si\u016blo m\u016bs\u0173 k\u016bnui ir atlieka daugel\u012f skambu\u010di\u0173 centro u\u017eduo\u010di\u0173: klientas, paskambin\u0119s \u012fmoni\u0173 registrui, gauna tok\u012f pat\u012f atsakym\u0105 kaip ir Klient\u0173 aptarnavimo atstovas. \u201e<\/p>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eTa\u010diau virtualusis asistentas prieinamas 24\/7, niekada neserga, neturi atostog\u0173 ir niekada nekei\u010dia darbo viet\u0173. Virtualusis asistentas yra \u010dia ir jo \u017einios am\u017einai lieka su juo. \u201e<\/p>\n<cite>Jud\u012bte J\u0113\u0123ere,<br \/>Klient\u0173 aptarnavimo departamento vadovas \u012fmoni\u0173 registre<\/cite><\/blockquote>\n\n<p>\u201ePavyzd\u017eiui, kolegos, su mumis lank\u0119si penkerius metus, gali i\u0161vykti i\u0161 kompanijos ir pasisemti \u017eini\u0173. Pokalbi\u0173 robotas yra puikus pagalbininkas naujiems darbuotojams, nes jie visada gali paklausti pokalbi\u0173 roboto, ar neranda atsakym\u0173 m\u016bs\u0173 pagrindiniame puslapyje \u201e, \u2013 pabr\u0117\u017eia Jud\u012bte J\u0113\u0123ere.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">PG poveikis darbo rinkai<\/h4>\n\n<p>Kaip rodo m\u016bs\u0173 istorija, tai ne pirmas kartas, kai pasaulis susir\u016bpina d\u0117l darbo rinkos poky\u010di\u0173, kuriuos sukelia technologijos. Pasak \u201eTilde\u201c ai verslo k\u016br\u0117jo M\u0101rti\u0146\u0161 S\u016bna, mes prisitaikome prie poky\u010di\u0173:<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9213\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer4.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer4.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer4-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/trainer4-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eFacebook yra tik 16 met\u0173, ta\u010diau joje dirba daugiau kaip 58 000 darbuotoj\u0173. Dabartiniai socialin\u0117s \u017einiasklaidos vadybininkai, el. prekybos specialistai, mobili\u0173j\u0173 telefon\u0173 k\u016br\u0117jai ir duomen\u0173 analitikai yra visi\u0161kai naujos profesijos, palaipsniui pakeitusios telefon\u0173 operatorius ir vaizdo \u012fra\u0161\u0173 nuomos parduotuvi\u0173 darbuotojus. \u201e<\/p>\n<cite>M\u0101rti\u0146\u0161 S\u016bna,<br \/>\u201eTilde\u201c ai verslo k\u016br\u0117jas<\/cite><\/blockquote>\n\n<p>\u0160iais laikais galime patirti istorini\u0173 poky\u010di\u0173, nes matome, kaip pokalbi\u0173 robot\u0173 treneri\u0173 profesija \u017eengia pirmuosius \u017eingsnius \u012f didel\u0119 s\u0117km\u0119.<\/p>\n<p>\u00a0<\/p>\n\n<p>Apskai\u010diuota, kad d\u0117l PG bus prarasta 75 mln. darbo viet\u0173 ir sukurta 133 mln. darbo viet\u0173. M\u0101rti\u0146\u0161 S\u016bna \u012fsitikin\u0119s, kad netur\u0117tume bijoti PG, nes ji nepakeis \u017emoni\u0173, bet leis sutelkti d\u0117mes\u012f \u012f u\u017eduotis, turin\u010dias didel\u0119 prid\u0117tin\u0119 vert\u0119:<\/p>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201ePG perims kasdienes u\u017eduotis, bet niekada negal\u0117s pakeisti toki\u0173 \u012fg\u016bd\u017ei\u0173 ir geb\u0117jim\u0173 kaip mink\u0161ti \u012fg\u016bd\u017eiai, k\u016brybingumas, iniciatyvumas, kritinis m\u0105stymas, vadovavimas ir lyderyst\u0117, geb\u0117jimas susitarti ir prisitaikyti prie poky\u010di\u0173.\u201c<\/p>\n<cite>M\u0101rti\u0146\u0161 S\u016bna,<br \/>\u201eTilde\u201c ai verslo k\u016br\u0117jas<\/cite><\/blockquote>\n\n<p>\u201eTai padaro mus unikalius ir ypatingus, ir robotas negali b\u016bti i\u0161mokytas taip tapti, tod\u0117l ilgainiui \u0161ie bruo\u017eai taps vis vertingesni\u201c, \u2014 priduria M\u0101rti\u0146\u0161.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d1b3ce e-flex e-con-boxed e-con e-parent\" data-id=\"2d1b3ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f7444cb e-con-full e-flex e-con e-child\" data-id=\"f7444cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5696bf1 elementor-widget elementor-widget-heading\" data-id=\"5696bf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u012edomu, kaip j\u016bs\u0173 organizacijoje \u012fdiegti DI?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c8eac5 elementor-widget elementor-widget-text-editor\" data-id=\"8c8eac5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">Susisiekite su mumis \u0161iandien ir su\u017einokite, kaip m\u016bs\u0173 sprendimai gali pagerinti j\u016bs\u0173 darbo eig\u0105.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0723ddb e-con-full e-flex e-con e-child\" data-id=\"0723ddb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0f0aeb elementor-widget elementor-widget-button\" data-id=\"d0f0aeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tilde.ai\/lt\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">U\u017esisakykite demonstracij\u0105<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5b0678 e-flex e-con-boxed e-con e-parent\" data-id=\"c5b0678\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc0e2d5 elementor-widget elementor-widget-shortcode\" data-id=\"bc0e2d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Kas naujo \u012fmon\u0117je \u201eTilde\u201c\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-24350 post type-post status-publish format-standard has-post-thumbnail hentry category-ai-chatbots category-case-study\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/case-study\/customer-ai-assistant-for-health-insurance-at-bta\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1706\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg\" class=\"attachment-full size-full wp-image-24351\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/case-study\/customer-ai-assistant-for-health-insurance-at-bta\/\" >\n\t\t\t\tDI sveikatos draudimo asistentas BTA klientams\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23907 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"448\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg\" class=\"attachment-full size-full wp-image-23908\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg 800w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-300x168.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-768x430.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-18x10.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" >\n\t\t\t\t\u201eTilde\u201c kurs dirbtinio intelekto asistent\u0105 \u017dem\u0117s steb\u0117jimo platformai\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23646 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/tildeopen-powers-ai-translation\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png\" class=\"attachment-full size-full wp-image-23667\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-300x169.png 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1024x576.png 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-768x432.png 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1536x864.png 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/tildeopen-powers-ai-translation\/\" >\n\t\t\t\t\u201eTilde\u201c dirbtinis intelektas pradeda nauj\u0105 Europos kalb\u0173 vertimo er\u0105\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23150 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/latvia-helps-ukraine-create-a-national-artificial-intelligence-ecosystem\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-scaled.jpg\" class=\"attachment-full size-full wp-image-23151\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/latvia-helps-ukraine-create-a-national-artificial-intelligence-ecosystem\/\" >\n\t\t\t\tLatvija padeda Ukrainai sukurti nacionalin\u0119 dirbtinio intelekto Ekosistem\u0105\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>AI da\u017enai kaltinamas d\u0117l galimo roboto apokalips\u0117s arba \u017emoni\u0173 ras\u0117s sunaikinimo. \u0160ie ateities scenarijai tapo populiar\u016bs d\u0117l \u012fvairi\u0173 SCI-Fi film\u0173,<\/p>","protected":false},"author":2,"featured_media":9206,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129,102],"tags":[103],"class_list":["post-9210","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbots","category-case-study","tag-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts\/9210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/comments?post=9210"}],"version-history":[{"count":0,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts\/9210\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/media\/9206"}],"wp:attachment":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/media?parent=9210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/categories?post=9210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/tags?post=9210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}