{"id":9182,"date":"2021-06-12T10:21:49","date_gmt":"2021-06-12T10:21:49","guid":{"rendered":"https:\/\/tilde.ai\/?p=9182"},"modified":"2025-11-30T17:27:08","modified_gmt":"2025-11-30T15:27:08","slug":"mona-the-first-virtual-assistant-in-a-central-bank-in-europe","status":"publish","type":"post","link":"https:\/\/tilde.ai\/lt\/case-study\/mona-the-first-virtual-assistant-in-a-central-bank-in-europe\/","title":{"rendered":"Mona: pirmasis virtualusis pad\u0117j\u0117jas centriniame banke Europoje"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9182\" class=\"elementor elementor-9182\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45d7199 e-flex e-con-boxed e-con e-parent\" data-id=\"45d7199\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88a26e8 elementor-widget elementor-widget-shortcode\" data-id=\"88a26e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"duonos trupiniai\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Pagrindinis<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Mona: pirmasis virtualusis pad\u0117j\u0117jas centriniame banke Europoje<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/2021\/06\/12\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>2021 m. bir\u017eelio 12 d.<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"650\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand.jpg\" class=\"attachment-full size-full wp-image-9183\" alt=\"mobilusis telefonas rankoje\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand.jpg 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-300x102.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-1024x347.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-768x260.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-1536x520.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-18x6.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c147cb7 e-flex e-con-boxed e-con e-parent\" data-id=\"1c147cb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39a100dd elementor-widget elementor-widget-text-editor\" data-id=\"39a100dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h4 class=\"wp-block-heading\">S\u0117km\u0117s istorija trumpai<\/h4>\n\n<p>Pramon\u0117s standartais \u012fvedamos naujos \u017eaidimo taisykl\u0117s centriniams bankams, kurie turi prisitaikyti prie skaitmeninio am\u017eiaus i\u0161\u0161\u016bki\u0173 ir savo klient\u0173 poreiki\u0173. Mona, Latvijos banko virtualusis pad\u0117j\u0117jas, si\u016blo auk\u0161\u010diausio lygio param\u0105 bet kuriuo paros metu ir bet kurioje vietoje. 30% konsultacij\u0173 vyksta po Klient\u0173 aptarnavimo centro darbo valand\u0173, o tai ypa\u010d svarbu, nes Latvijos bankas buvo pasiekiamas tik darbo valandomis.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9184\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-use-to-chat-to-cahtbot.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-use-to-chat-to-cahtbot.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-use-to-chat-to-cahtbot-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-use-to-chat-to-cahtbot-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<section class=\"wp-block-qi-blocks-columns qodef-gutenberg-section qodef--template qodef-block-66179084 qodef-col-num--3 qodef-col-layout--33 qodef-content--boxed\">\n<div class=\"qodef-section-background-overlay\">\u00a0<\/div>\n<div class=\"qodef-gutenberg-row\">\n<div class=\"wp-block-qi-blocks-column qodef-gutenberg-column qodef-block-60aba477\">\n<div class=\"qodef-gutenberg-column-inner\">\n<h2 class=\"wp-block-heading\">30%<\/h2>\n\n<p>konsultacijos teikiamos po darbo valand\u0173<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-qi-blocks-column qodef-gutenberg-column qodef-block-60189f54\">\n<div class=\"qodef-gutenberg-column-inner\">\n<h2 class=\"wp-block-heading\">2,213<\/h2>\n\n<p>klientams patarta per a\u0161tuonis m\u0117nesius<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-qi-blocks-column qodef-gutenberg-column qodef-block-9acb1884\">\n<div class=\"qodef-gutenberg-column-inner\">\n<h2 class=\"wp-block-heading\">6,894<\/h2>\n\n<p>prane\u0161imai i\u0161 klient\u0173<\/p>\n<p>\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<h4 class=\"wp-block-heading\">Dirbtinis intelektas pakeit\u0117 \u017eaidimo taisykles<\/h4>\n\n<p>Finans\u0173 sektorius vis da\u017eniau priima PG sprendimus, kad naujos kartos \u012fstaigos savo paslaugas padaryt\u0173 prieinamesnes ir patogesnes pla\u010diajai visuomenei ir ypa\u010d savo klientams. Ry\u0161io kanalai kei\u010diasi, nes vis daugiau klient\u0173 teikia pirmenyb\u0119 virtualiam ry\u0161iui, o ne skambu\u010diams ar ry\u0161iui vietoje, tod\u0117l virtual\u016bs asistentai laikomi svarbiausiu b\u016bsimos klient\u0173 aptarnavimo s\u0117km\u0117s veiksniu.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9185\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona2.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona2.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona2-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona2-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<p>\u00a0<\/p>\n<p>Daugelis klient\u0173 kasdien kreipiasi \u012f Latvijos centrinio banko konsultantus su klausimais apie kolekcionuojam\u0173 monet\u0173 i\u0161leidim\u0105 ir prieinamum\u0105, dabartinius valiutos keitimo kursus ar gryn\u0173j\u0173 pinig\u0173 operacijas. Daugelis nori rasti atsakymus \u012f neai\u0161kius klausimus ir \u012fgyti \u017eini\u0173 prie\u0161 apsilankym\u0105 asmeni\u0161kai, o kiti turi klausim\u0173, kurie nepriklauso \u0161ios institucijos kompetencijai. Visi \u0161ie veiksniai paskatino steb\u0117ti naujausius poky\u010dius ir prisitaikyti prie klient\u0173 poreiki\u0173.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">D\u0117l virtualiojo asistento Latvijos banko si\u016blomos paslaugos tapo patogesn\u0117s ir prieinamesn\u0117s<\/h4>\n\n<p>2020 m. bir\u017eelio m\u0117n. prie Latvijos banko komandos \u2013 virtualaus asistento Monos \u2013 prisijung\u0117 naujas darbuotojas, kuris padeda bank.lv svetain\u0117s lankytojams bet kuriuo paros metu rasti atsakymus \u012f da\u017enai u\u017eduodamus klausimus. Mona pataria klientams \u012fvairiomis temomis: kredit\u0173 registro, numizmatini\u0173 produkt\u0173, gryn\u0173j\u0173 pinig\u0173 paslaug\u0173, valiut\u0173 kurs\u0173 ir kontaktini\u0173 duomen\u0173. Nuo pirmos dienos banke naujasis darbuotojas patar\u0117 daugiau nei 2000 vartotoj\u0173.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9186\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona3.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona3.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona3-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona3-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u00a0<\/p>\n<p>\u201eNaujo ir virtualaus kolegos \u012ftraukimas \u012f klient\u0173 aptarnavimo pasi\u016blym\u0105 buvo dar vienas \u017eingsnis siekiant, kad Latvijos banko paslaugos b\u016bt\u0173 patogesn\u0117s ir prieinamos gyventojams,\u201c<\/p>\n<cite>Harijs Ozols,<br \/>banko informacini\u0173 technologij\u0173 valdybos vadovas<\/cite><\/blockquote>\n\n<p>Vidutini\u0161kai Mona bendrauja 40 kart\u0173 per dien\u0105 ir priima ma\u017edaug 25 klient\u0173 aptarnavimo atstovo skambu\u010dius. Mona atlieka svarb\u0173 vaidmen\u012f bendraujant su klientais po \u012fprast\u0173 darbo valand\u0173, nes tre\u010ddalis vis\u0173 klausim\u0173 gaunami savaitgaliais, vakare ar net nakt\u012f.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Pa\u017eangios technologijos \u012f ateit\u012f orientuotoms institucijoms<\/h4>\n\n<p>Kuriant asistent\u0105, neuroninio tinklo technologijos atlieka esmin\u012f vaidmen\u012f, kad gal\u0117t\u0173 analizuoti kasdien\u0119 \u017emoni\u0173 vartojam\u0105 nat\u016brali\u0105 kalb\u0105. Mona supranta, k\u0105 vartotojas ra\u0161o net tada, kai tekstas yra netikslus arba su tr\u016bkumais. Be to, robotas mokosi bendrauti su klientais. Virtuali pagalbin\u0117 platforma leid\u017eia Latvijos banko darbuotojams steb\u0117ti pokalbius ir, jei reikia, juos perimti.<\/p>\n<p>\u00a0<\/p>\n\n<p>\u012etikinami rezultatai<\/p>\n<p>\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>24\/7 Klient\u0173 aptarnavimas ypa\u010d svarbus 30% klient\u0173, kurie po darbo valand\u0173 nusprend\u017eia u\u017eduoti klausimus virtualiajam pad\u0117j\u0117jui, taip pat tiems, kurie nenori skambinti ir pageidauja pa\u017eangesnio bendravimo b\u016bdo.<\/li>\n\n<li>Ilgainiui tai leid\u017eia sutaupyti darbuotoj\u0173 laiko, nes did\u017ei\u0105j\u0105 bendravimo dal\u012f perima virtualusis pad\u0117j\u0117jas.<\/li>\n\n<li>Mona yra naujas ry\u0161i\u0173 kanalas, skirtas platesnei auditorijai pasiekti.<\/li>\n\n<li>\u0160is virtualusis asistentas taip pat naudojamas kaip dokumentuota \u017eini\u0173 baz\u0117, ypa\u010d naudinga mokant naujus darbuotojus.<\/li>\n\n<li>Latvijos banko klientai patenkinti, skund\u0173 skai\u010dius suma\u017e\u0117jo, tod\u0117l pager\u0117jo \u0161ios institucijos pad\u0117tis.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Ateities planai<\/h4>\n\n<p>Planuojama, kad virtualusis asistentas Mona arba jo \u201esesuo\u201c \u012fgis daugiau geb\u0117jim\u0173, pavyzd\u017eiui, tapti finansinio ra\u0161tingumo asistentu \u0161vietimo projekte \u201eMano ekonomika\u201c.<\/p>\n<p>\u00a0<\/p>\n\n<p><em>AI pokalbi\u0173 botas buvo sukurtas Latvijos valstybin\u0117s administracijos kalb\u0173 technologij\u0173 platformoje, hugo.lv bendradarbiaujant su kult\u016bros informacini\u0173 sistem\u0173 centru.<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d223090 e-flex e-con-boxed e-con e-parent\" data-id=\"d223090\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f72d39f e-con-full e-flex e-con e-child\" data-id=\"f72d39f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a94ee3 elementor-widget elementor-widget-heading\" data-id=\"3a94ee3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u012edomu, kaip j\u016bs\u0173 organizacijoje \u012fdiegti DI?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a6d4c8 elementor-widget elementor-widget-text-editor\" data-id=\"8a6d4c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">Susisiekite su mumis \u0161iandien ir su\u017einokite, kaip m\u016bs\u0173 sprendimai gali pagerinti j\u016bs\u0173 darbo eig\u0105.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2390d92 e-con-full e-flex e-con e-child\" data-id=\"2390d92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-510113f elementor-widget elementor-widget-button\" data-id=\"510113f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tilde.ai\/lt\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">U\u017esisakykite demonstracij\u0105<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-184fd80 e-flex e-con-boxed e-con e-parent\" data-id=\"184fd80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80ec43a elementor-widget elementor-widget-shortcode\" data-id=\"80ec43a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Kas naujo \u012fmon\u0117je \u201eTilde\u201c\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-24350 post type-post status-publish format-standard has-post-thumbnail hentry category-ai-chatbots category-case-study\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/case-study\/customer-ai-assistant-for-health-insurance-at-bta\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1706\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg\" class=\"attachment-full size-full wp-image-24351\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/case-study\/customer-ai-assistant-for-health-insurance-at-bta\/\" >\n\t\t\t\tDI sveikatos draudimo asistentas BTA klientams\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23907 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"448\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg\" class=\"attachment-full size-full wp-image-23908\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg 800w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-300x168.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-768x430.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-18x10.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" >\n\t\t\t\t\u201eTilde\u201c kurs dirbtinio intelekto asistent\u0105 \u017dem\u0117s steb\u0117jimo platformai\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23646 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/tildeopen-powers-ai-translation\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png\" class=\"attachment-full size-full wp-image-23667\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-300x169.png 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1024x576.png 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-768x432.png 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1536x864.png 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/tildeopen-powers-ai-translation\/\" >\n\t\t\t\t\u201eTilde\u201c dirbtinis intelektas pradeda nauj\u0105 Europos kalb\u0173 vertimo er\u0105\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23150 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/lt\/news\/latvia-helps-ukraine-create-a-national-artificial-intelligence-ecosystem\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-scaled.jpg\" class=\"attachment-full size-full wp-image-23151\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/lt\/news\/latvia-helps-ukraine-create-a-national-artificial-intelligence-ecosystem\/\" >\n\t\t\t\tLatvija padeda Ukrainai sukurti nacionalin\u0119 dirbtinio intelekto Ekosistem\u0105\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>S\u0117km\u0117s istorija pagal grie\u017etus pramon\u0117s standartus \u012fveda naujas \u017eaidimo taisykles centriniams bankams, kurie turi prisitaikyti prie<\/p>","protected":false},"author":2,"featured_media":9183,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129,102],"tags":[103],"class_list":["post-9182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbots","category-case-study","tag-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts\/9182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/comments?post=9182"}],"version-history":[{"count":0,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/posts\/9182\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/media\/9183"}],"wp:attachment":[{"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/media?parent=9182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/categories?post=9182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tilde.ai\/lt\/wp-json\/wp\/v2\/tags?post=9182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}