{"id":9253,"date":"2023-02-27T14:23:00","date_gmt":"2023-02-27T14:23:00","guid":{"rendered":"https:\/\/tilde.ai\/?p=9253"},"modified":"2025-11-30T17:46:42","modified_gmt":"2025-11-30T15:46:42","slug":"ieva-ai-powered-chatbot-of-the-rural-support-service","status":"publish","type":"post","link":"https:\/\/tilde.ai\/et\/case-study\/ieva-ai-powered-chatbot-of-the-rural-support-service\/","title":{"rendered":"Ieva: maaelu toetamise teenuse AI-powered juturobot"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9253\" class=\"elementor elementor-9253\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5abf1c4 e-flex e-con-boxed e-con e-parent\" data-id=\"5abf1c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-642c633 elementor-widget elementor-widget-shortcode\" data-id=\"642c633\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"riivsai\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Avaleht<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Ieva: maaelu toetamise teenuse AI-powered juturobot<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/tilde.ai\/et\/2023\/02\/27\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>27. veebruar 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"650\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0.jpg\" class=\"attachment-full size-full wp-image-9251\" alt=\"DPD juhtumiuuring\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0.jpg 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-300x102.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-1024x347.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-768x260.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-1536x520.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/DPD-case-study-1_0-18x6.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c28d5cd e-flex e-con-boxed e-con e-parent\" data-id=\"5c28d5cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2706bfbb elementor-widget elementor-widget-text-editor\" data-id=\"2706bfbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p><a href=\"https:\/\/www.lad.gov.lv\/en\" target=\"_blank\" rel=\"noreferrer noopener\">Maaelu toetamise teenus (RSS)<\/a>\u00a0on L\u00e4ti avalik-\u00f5iguslik asutus, mis vastutab p\u00f5llumajanduse, metsanduse ja kalanduse toetamise, seadusj\u00e4rgsete \u00f5igusaktide t\u00e4itmise j\u00e4relevalve ja muude nimetatud sektorites n\u00f5utavate \u00fclesannete t\u00e4itmise eest.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Juturobotite kaasamist toetava t\u00f6\u00f6 laad<\/h4>\n\n<p>Erinevalt paljudest teistest avalik-\u00f5iguslikest asutustest\u00a0<strong>Maaelu toetamise teenus pakub \u00fcle 135 erineva teenuse<\/strong>. Nii paljud teenused t\u00e4hendavad\u00a0<strong>haldusmenetluste suur arv ja ulatuslik teabevahetus<\/strong>: teabe pakkumine abi, n\u00f5ustamise, taotluste menetlemise ja hindamise, registrite pidamise ja mitmesuguste lubade v\u00e4ljastamise kohta.<\/p>\n<p>\u00a0<\/p>\n\n<p><strong>RSS-klientide \u00e4ritegevuse olemus on samuti t\u00f5sine v\u00e4ljakutse<\/strong>. Enamasti h\u00f5lmab see hooajalist t\u00f6\u00f6d ja nende t\u00f6\u00f6aeg on sageli pikem kui RSS-konsultantide ja piirkondlike b\u00fcroode t\u00f6\u00f6aeg, mis annab klientidele piiratud v\u00f5imalused vajaliku teabe leidmiseks.<\/p>\n<p>\u00a0<\/p>\n\n<p><strong>Info 24\/7 ja lihtsaid k\u00fcsimusi vajavatele t\u00f6\u00f6tajatele v\u00e4hem t\u00f6\u00f6d<\/strong>\u00a0(n\u00e4iteks andes teavet abitaotluste t\u00e4htaegade kohta) oli RSS-i motivatsiooni peamine p\u00f5hjus juturobotite kasutuselev\u00f5tuks.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"679\" class=\"wp-image-9254\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Bilde-ar-botu_2-1024x679.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Bilde-ar-botu_2-1024x679.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Bilde-ar-botu_2-300x199.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Bilde-ar-botu_2-768x509.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Bilde-ar-botu_2-18x12.jpg 18w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/Bilde-ar-botu_2.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">\u00a0<\/h2>\n<h4 class=\"wp-block-heading\">Virtuaalassistent Ieva liitub RSS-i meeskonnaga<\/h4>\n\n<p>2020. aastal \u00fchines teiste avalik-\u00f5iguslike asutuste virtuaalassistentidega Ieva \u2013 RSS-juturobot. Tema \u00fclesanne on aidata klientidel leida vastuseid klientide k\u00fcsimustele 24\/7 nii RSS kodulehelt kui ka e-portaalist.<\/p>\n<p>\u00a0<\/p>\n\n<p>Juturobotit majutatakse kultuuri infos\u00fcsteemide Keskuse (CISC) ja Tilde \u00fchisplatvormil \u2013\u00a0<a href=\"https:\/\/tilde.com\/products-and-services\/machine-translation\/showcase\/hugo\" target=\"_blank\" rel=\"noreferrer noopener\">Hugo.lv<\/a>. Tegemist on ELi jaoks ainulaadse avaliku halduse keeletehnoloogiaplatvormiga. Igap\u00e4evaselt s\u00e4ilitab virtuaalse assistendi CISC, keerulisemate integratsioonide ja funktsioonide rakendamisega tegeleb aga Tilde.<\/p>\n<p>\u00a0<\/p>\n\n<p>Kui Chatbot koolitati, tekkis mure, et Ievat oleks \u00e4\u00e4rmiselt raske \u00f5petada, kuna RSS pakub \u00fcle 135 teenuse. RSS avalike suhete juht krist\u012bne Ilga\u017ea tunnistab, et<strong>\u00a0edu v\u00f5ti oli Ieva kohtlemine t\u00f5elise indiviidi ja kolleegina, mis n\u00f5uab konkreetseid teadmisi, kannatlikkust ja p\u00fcsivust<\/strong>.\u201d<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"478\" class=\"wp-image-9255\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-conversation-dialogues-2022-1024x478.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-conversation-dialogues-2022-1024x478.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-conversation-dialogues-2022-300x140.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-conversation-dialogues-2022-768x358.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-conversation-dialogues-2022-18x8.jpg 18w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-conversation-dialogues-2022.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"has-text-align-center\"><em>Virtuaalassistent Ieva dialoogistsenaarium koolituse alguses (2020) ja 2 aasta p\u00e4rast<\/em><\/p>\n\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Klientide kingadesse astumine<\/h4>\n\n<p>Alguses kasutati virtuaalassistendi koolitamiseks RSS klientide KKK-d. Kuna SRR pakub siiski palju teenuseid ja t\u00f6\u00f6tleb suurel hulgal muutuvaid andmeid,\u00a0<strong>virtuaalassistent Ievat koolitab ja t\u00e4iustab RSS-i juturobotikoolitaja, kes \u00f5petab erinevatel teemadel ja uuendab igap\u00e4evaselt oma teadmistebaasi<\/strong>. Selleks kasutab koolitaja k\u00fcsimusi, millele Ieva vastata ei osanud, kodulehe uudiseid, klienditeeninduse esindajatele esitatud k\u00fcsimusi ning leiab inspiratsiooni sotsiaalmeediast: kohad, kus kliendid v\u00f5tavad meiega iga p\u00e4ev \u00fchendust.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"469\" class=\"wp-image-9256\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-statistics-1024x469.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-statistics-1024x469.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-statistics-300x138.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-statistics-768x352.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-statistics-18x8.jpg 18w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/LAD-virtual-assistant-statistics.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"has-text-align-center\"><em>Virtuaalassistent Ieva esinemine ja statistika 2022. aastal<\/em><\/p>\n<p>\u00a0<\/p>\n\n<p>Sama oluline on chatboti isiksus.\u00a0<strong>Juba arenduse algfaasides m\u00e4\u00e4ratleti virtuaalse assistendi pilt, suhtlusstiil ja keel, n\u00e4iteks kuidas ta kliente k\u00e4sitleb, milliseid l\u00fchendeid ja konkreetseid termineid ta kasutab<\/strong>. Chatboti jaoks on v\u00e4ga oluline v\u00e4ltida klientidele vastamist, refereerides v\u00e4ljav\u00f5tteid seadustest v\u00f5i m\u00e4\u00e4rustest, ning kasutada kasutajas\u00f5bralikku keelt.<\/p>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;<\/em>\u00dcle 4000 sihip\u00e4rase arutelu virtuaalse klienditeenindajaga (chatbot) \u00fche aasta jooksul v\u00f5ib m\u00f5nele tunduda palju, aga teistele mitte nii v\u00e4ga. RSS usub, et seda on palju, sest virtuaalne assistent aitab teenindada kliente, kellel on lihtsamad k\u00fcsimused, samas kui t\u00f5elised RSS t\u00f6\u00f6tajad saavad keerulisematel juhtudel selgitusi anda. Treenisime Ievat ja \u00f5ppisime ka ise.<\/p>\n\n<p>Nende paari aasta jooksul m\u00f5istsime, et kliendid on IEVA vastu v\u00f5tnud ega taha seda enam trikitada \u2013 selle asemel esitavad nad t\u00f5siseid k\u00fcsimusi. Kuna meie virtuaalne assistent muutub \u00fcha intelligentsemaks, siis plaanime kaasata IEVA muudesse tegevustesse, n\u00e4iteks \u00f5petada klientidele, kuidas luua \u00fchendus RSS-portaaliga v\u00f5i teha muudatusi kliendiandmetes. Ja see on vaid \u00fcks n\u00e4ide<em>.<\/em>\u201d<\/p>\n<cite>Krist\u012bne Ilga\u017ea<br \/>RSS suhtekorraldusjuht<\/cite><\/blockquote>\n\n<h2 class=\"wp-block-heading\">\u00a0<\/h2>\n<h4 class=\"wp-block-heading\">Ieva muutub osavamaks<\/h4>\n\n<p><strong>J\u00e4rgmiste sammudena \u00f5pib Ieva vestlusi kohandama ja h\u00e4\u00e4ls\u00f5numeid \u00e4ra tundma<\/strong>. Vestluste kohandamine n\u00f5uab oskust tuvastada kliente, mis v\u00f5imaldavad Ieval lahendada sihip\u00e4raseid k\u00fcsimusi ja toetuda \u00fcha sagedamini vastava isiku isikuandmetele. Lisaks v\u00f5imaldab k\u00f5netuvastus meie klientidel k\u00f5nede kaudu Ievaga \u00fchendust v\u00f5tta ja RSS-i t\u00f6\u00f6tajatel v\u00e4lik\u00fclastuste ajal oma t\u00e4helepanekuid salvestada, et neid hiljem automaatselt transkribeerida.<\/p>\n<p>\u00a0<\/p>\n\n<p>Ieva on end t\u00f5estanud klientide v\u00e4\u00e4rtusliku tugivahendina, abistades \u00fcldteemadel internetis v\u00f5i e-portaalis ning pakkudes konkreetseid vastuseid, kuidas ja kus taotleda RSS-i poolt v\u00e4lja makstavat toetust. Ieva ja teiste avalik-\u00f5iguslike asutuste juturobotite kasutusstatistika n\u00e4itab, et avalikkus on \u00fcha enam valmis tuginema riigiasutuste pakutavatele digitaalsetele lahendustele.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-762dd92 e-flex e-con-boxed e-con e-parent\" data-id=\"762dd92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-387e799 e-con-full e-flex e-con e-child\" data-id=\"387e799\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dbb7ce elementor-widget elementor-widget-heading\" data-id=\"3dbb7ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kas olete huvitatud AI rakendamisest oma organisatsioonis?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08a7681 elementor-widget elementor-widget-text-editor\" data-id=\"08a7681\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">V\u00f5tke meiega \u00fchendust juba t\u00e4na ja vaadake, kuidas meie lahendused saavad teie t\u00f6\u00f6voogu parandada.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7e42bc e-con-full e-flex e-con e-child\" data-id=\"d7e42bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-374771d elementor-widget elementor-widget-button\" data-id=\"374771d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tilde.ai\/et\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Broneeri demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d01056 e-flex e-con-boxed e-con e-parent\" data-id=\"7d01056\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdd7e49 elementor-widget elementor-widget-shortcode\" data-id=\"cdd7e49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Mida on Tildes uut?\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-25645 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/et\/uncategorized\/secure-ai-solutions-in-government\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/04\/1920x1080.png\" class=\"attachment-full size-full wp-image-25730\" alt=\"Tehisintellekti turbearvuti\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/04\/1920x1080.png 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/04\/1920x1080-300x169.png 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/04\/1920x1080-1024x576.png 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/04\/1920x1080-768x432.png 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/04\/1920x1080-1536x864.png 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/04\/1920x1080-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/et\/uncategorized\/secure-ai-solutions-in-government\/\">\n\t\t\t\tV\u00e4lismaised tehisarulahendused riigiasutustes: t\u00f5sine turberisk, millele on juba lahendus leitud\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-25064 post type-post status-publish format-standard has-post-thumbnail hentry category-ai-chatbots category-case-study category-uncategorized\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/et\/uncategorized\/customer-ai-assistant-for-bta\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1706\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg\" class=\"attachment-full size-full wp-image-25066\" alt=\"Noor naine tassi, nutitelefoniga, istub kodus diivanil sooja fliisteki all, kopeerimisruum\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/et\/uncategorized\/customer-ai-assistant-for-bta\/\">\n\t\t\t\tBTA tervisekindlustuse klienditoe tehisaruassistent\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23907 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/et\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"448\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg\" class=\"attachment-full size-full wp-image-23908\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg 800w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-300x168.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-768x430.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-18x10.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/et\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\">\n\t\t\t\tTilde arendab Maa kaugseireplatvormile tehisaruassistenti\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23646 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/et\/news\/tildeopen-powers-ai-translation\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png\" class=\"attachment-full size-full wp-image-23667\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-300x169.png 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1024x576.png 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-768x432.png 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1536x864.png 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/et\/news\/tildeopen-powers-ai-translation\/\">\n\t\t\t\tTilde tehisintellekt toob Euroopa keelte t\u00f5lkimisse uue ajastu\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Maaelu toetamise teenistus (RSS) on L\u00e4ti avalik-\u00f5iguslik asutus, mis vastutab p\u00f5llumajanduse, metsanduse ja kalanduse toetamise, seadusj\u00e4rgsete \u00f5igusaktide t\u00e4itmise j\u00e4relevalve eest, ning<\/p>","protected":false},"author":2,"featured_media":9251,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129,102],"tags":[103],"class_list":["post-9253","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbots","category-case-study","tag-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/posts\/9253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/comments?post=9253"}],"version-history":[{"count":0,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/posts\/9253\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/media\/9251"}],"wp:attachment":[{"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/media?parent=9253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/categories?post=9253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/tags?post=9253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}