{"id":9182,"date":"2021-06-12T10:21:49","date_gmt":"2021-06-12T10:21:49","guid":{"rendered":"https:\/\/tilde.ai\/?p=9182"},"modified":"2025-11-30T17:27:08","modified_gmt":"2025-11-30T15:27:08","slug":"mona-the-first-virtual-assistant-in-a-central-bank-in-europe","status":"publish","type":"post","link":"https:\/\/tilde.ai\/et\/case-study\/mona-the-first-virtual-assistant-in-a-central-bank-in-europe\/","title":{"rendered":"Mona: esimene virtuaalne assistent Euroopa keskpangas"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9182\" class=\"elementor elementor-9182\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45d7199 e-flex e-con-boxed e-con e-parent\" data-id=\"45d7199\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88a26e8 elementor-widget elementor-widget-shortcode\" data-id=\"88a26e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"riivsai\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Avaleht<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Mona: esimene virtuaalne assistent Euroopa keskpangas<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/tilde.ai\/et\/2021\/06\/12\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>12. juuni 2021<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"650\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand.jpg\" class=\"attachment-full size-full wp-image-9183\" alt=\"mobiiltelefon k\u00e4es\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand.jpg 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-300x102.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-1024x347.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-768x260.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-1536x520.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-in-hand-18x6.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c147cb7 e-flex e-con-boxed e-con e-parent\" data-id=\"1c147cb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39a100dd elementor-widget elementor-widget-text-editor\" data-id=\"39a100dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h4 class=\"wp-block-heading\">Kokkuv\u00f5tlikult edulugu<\/h4>\n\n<p>T\u00f6\u00f6stusstandarditega kehtestatakse uued m\u00e4ngureeglid keskpankadele, kes peavad kohanema digiajastu v\u00e4ljakutsetega ja oma klientide vajadustega. L\u00e4ti Panga virtuaalne assistent Mona pakub esmatasandi tuge igal kellaajal ja igas kohas. 30% konsultatsioonist toimub p\u00e4rast klienditeeninduskeskuse t\u00f6\u00f6aega, mis on eriti oluline, kuna L\u00e4ti Pank oli varem k\u00e4ttesaadav ainult t\u00f6\u00f6ajal.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9184\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-use-to-chat-to-cahtbot.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-use-to-chat-to-cahtbot.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-use-to-chat-to-cahtbot-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mobile-phone-use-to-chat-to-cahtbot-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<section class=\"wp-block-qi-blocks-columns qodef-gutenberg-section qodef--template qodef-block-66179084 qodef-col-num--3 qodef-col-layout--33 qodef-content--boxed\">\n<div class=\"qodef-section-background-overlay\">\u00a0<\/div>\n<div class=\"qodef-gutenberg-row\">\n<div class=\"wp-block-qi-blocks-column qodef-gutenberg-column qodef-block-60aba477\">\n<div class=\"qodef-gutenberg-column-inner\">\n<h2 class=\"wp-block-heading\">30%<\/h2>\n\n<p>konsultatsioone korraldatakse p\u00e4rast t\u00f6\u00f6aega<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-qi-blocks-column qodef-gutenberg-column qodef-block-60189f54\">\n<div class=\"qodef-gutenberg-column-inner\">\n<h2 class=\"wp-block-heading\">2,213<\/h2>\n\n<p>kliendid soovitasid kaheksa kuu jooksul<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-qi-blocks-column qodef-gutenberg-column qodef-block-9acb1884\">\n<div class=\"qodef-gutenberg-column-inner\">\n<h2 class=\"wp-block-heading\">6,894<\/h2>\n\n<p>s\u00f5numid klientidelt<\/p>\n<p>\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<h4 class=\"wp-block-heading\">Tehisintellekt on muutnud m\u00e4ngureegleid<\/h4>\n\n<p>Finantssektor kasutab \u00fcha enam AI-lahendusi, mis v\u00f5imaldavad uue p\u00f5lvkonna asutustel muuta oma teenused \u00fcldsusele ja eelk\u00f5ige klientidele k\u00e4ttesaadavamaks ja mugavamaks. Suhtluskanalid muutuvad, kuna \u00fcha enam kliente eelistab k\u00f5nede v\u00f5i kohapealse suhtluse asemel virtuaalset suhtlust, seega peetakse tulevase klienditeeninduse edu v\u00f5tmeks virtuaalseid assistente.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9185\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona2.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona2.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona2-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona2-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<p>\u00a0<\/p>\n<p>Igap\u00e4evaselt p\u00f6\u00f6rduvad paljud kliendid L\u00e4ti keskpanga konsultantide poole k\u00fcsimustega kollektsioneeritavate m\u00fcntide vabastamise ja k\u00e4ttesaadavuse, praeguste vahetuskursside v\u00f5i sularahatehingute kohta. Paljud soovivad leida vastuseid ebaselgetele k\u00fcsimustele ja saada teadmisi enne isiklikku visiiti, teistel on aga k\u00fcsimusi, mis ei kuulu selle organi p\u00e4devusse. K\u00f5ik need tegurid julgustasid j\u00e4lgima viimaseid arenguid ja kohanduma klientide vajadustega.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Virtuaalassistent on muutnud L\u00e4ti Panga pakutavad teenused mugavamaks ja k\u00e4ttesaadavamaks<\/h4>\n\n<p>Juunis 2020 liitus L\u00e4ti Panga meeskonnaga uus t\u00f6\u00f6taja \u2013 virtuaalne assistent Mona, kes aitab bank.lv veebilehe k\u00fclastajatel leida vastused korduma kippuvatele k\u00fcsimustele igal kellaajal. Mona n\u00f5ustab kliente mitmel teemal: krediidiregister, numismaatilised tooted, sularahateenused, valuutakursid ja kontaktandmed. Alates esimesest pangap\u00e4evast on uus t\u00f6\u00f6taja n\u00f5ustanud enam kui 2000 kasutajat.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9186\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona3.jpg\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona3.jpg 709w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona3-300x127.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2024\/03\/mona3-18x8.jpg 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u00a0<\/p>\n<p>\u201eUue ja virtuaalse kolleegi kaasamine klienditeeninduse pakkumisse oli j\u00e4rjekordne samm L\u00e4ti Panga teenuste mugavamaks ja elanikele k\u00e4ttesaadavamaks muutmise suunas,\u201d<\/p>\n<cite>Harijs Ozols,<br \/>panga infotehnoloogiaameti juhataja<\/cite><\/blockquote>\n\n<p>Keskmiselt tegeleb Mona suhtlemisega 40 korda p\u00e4evas ja v\u00f5tab klienditeenindajalt \u00fcle ligikaudu 25 k\u00f5net. Monal on oluline roll klientidega suhtlemisel p\u00e4rast standardset t\u00f6\u00f6aega, kuna kolmandik k\u00f5igist k\u00fcsimustest laekub n\u00e4dalavahetustel, \u00f5htuti v\u00f5i isegi \u00f6\u00f6sel.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">T\u00e4iustatud tehnoloogia tulevikule orienteeritud asutustele<\/h4>\n\n<p>Assistendi arendamisel on n\u00e4rviv\u00f5rgu tehnoloogiatel oluline roll, et ta saaks igap\u00e4evaselt anal\u00fc\u00fcsida inimeste poolt kasutatavat loomulikku keelt. Mona saab aru, mida kasutaja kirjutab ka juhtudel, kui tekst on ebat\u00e4pne v\u00f5i vigane. Lisaks \u00f5pib robot klientidega suhtlemisest. Virtuaalne assistendiplatvorm v\u00f5imaldab L\u00e4ti Panga t\u00f6\u00f6tajatel j\u00e4lgida vestlusi ja need vajadusel \u00fcle v\u00f5tta.<\/p>\n<p>\u00a0<\/p>\n\n<p>Veenvad tulemused<\/p>\n<p>\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>24\/7 klienditeenindus on eriti oluline 30% kliendile, kes otsustavad virtuaalassistendile tundide m\u00f6\u00f6dudes k\u00fcsimusi esitada, samuti neile, kes ei soovi helistada ja eelistavad arenenumat suhtlusviisi.<\/li>\n\n<li>Pikemas perspektiivis v\u00f5imaldab see s\u00e4\u00e4sta t\u00f6\u00f6tajate aega, sest suure osa suhtlusest v\u00f5tab \u00fcle virtuaalne assistent.<\/li>\n\n<li>Mona on uus suhtluskanal laiema publikuni j\u00f5udmiseks.<\/li>\n\n<li>Seda virtuaalset assistenti kasutatakse ka dokumenteeritud teadmusbaasina, mis on eriti kasulik uute t\u00f6\u00f6tajate koolitamisel.<\/li>\n\n<li>L\u00e4ti Panga kliendid on rahul ning kaebuste arv on v\u00e4henenud, aidates seel\u00e4bi kaasa selle asutuse paremale seisule.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Tulevikuplaanid<\/h4>\n\n<p>Plaanis on, et virtuaalne assistent Mona v\u00f5i selle \u201e\u00f5de\u201d omandab rohkem p\u00e4devusi, n\u00e4iteks saada finantskirjaoskuse assistendiks haridusprojektis Minu majandus.<\/p>\n<p>\u00a0<\/p>\n\n<p><em>AI chatbot t\u00f6\u00f6tati v\u00e4lja L\u00e4ti riigihalduse keeletehnoloogia platvormil hugo.lv koost\u00f6\u00f6s kultuuri infos\u00fcsteemide keskusega.<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d223090 e-flex e-con-boxed e-con e-parent\" data-id=\"d223090\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f72d39f e-con-full e-flex e-con e-child\" data-id=\"f72d39f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a94ee3 elementor-widget elementor-widget-heading\" data-id=\"3a94ee3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kas olete huvitatud AI rakendamisest oma organisatsioonis?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a6d4c8 elementor-widget elementor-widget-text-editor\" data-id=\"8a6d4c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">V\u00f5tke meiega \u00fchendust juba t\u00e4na ja vaadake, kuidas meie lahendused saavad teie t\u00f6\u00f6voogu parandada.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2390d92 e-con-full e-flex e-con e-child\" data-id=\"2390d92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-510113f elementor-widget elementor-widget-button\" data-id=\"510113f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tilde.ai\/et\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Broneeri demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-184fd80 e-flex e-con-boxed e-con e-parent\" data-id=\"184fd80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80ec43a elementor-widget elementor-widget-shortcode\" data-id=\"80ec43a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Mis on Tildes uut?\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-24350 post type-post status-publish format-standard has-post-thumbnail hentry category-ai-chatbots category-case-study\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/et\/case-study\/customer-ai-assistant-for-health-insurance-at-bta\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1706\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg\" class=\"attachment-full size-full wp-image-24351\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/young-woman-with-cup-smartphone-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/et\/case-study\/customer-ai-assistant-for-health-insurance-at-bta\/\" >\n\t\t\t\tBTA tervisekindlustuse klienditoe tehisaruassistent\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23907 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/et\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"448\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg\" class=\"attachment-full size-full wp-image-23908\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background.jpg 800w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-300x168.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-768x430.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/03\/satellite-orbit-with-planet-earth-background-18x10.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/et\/news\/tilde-to-develop-an-ai-assistant-for-earth-observation-platform\/\" >\n\t\t\t\tTilde arendab Maa kaugseireplatvormile tehisaruassistenti\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23646 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/et\/news\/tildeopen-powers-ai-translation\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png\" class=\"attachment-full size-full wp-image-23667\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2.png 1920w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-300x169.png 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1024x576.png 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-768x432.png 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-1536x864.png 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/Preses_relizei-2-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/et\/news\/tildeopen-powers-ai-translation\/\" >\n\t\t\t\tTilde tehisintellekt toob Euroopa keelte t\u00f5lkimisse uue ajastu\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23150 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/tilde.ai\/et\/news\/latvia-helps-ukraine-create-a-national-artificial-intelligence-ecosystem\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-scaled.jpg\" class=\"attachment-full size-full wp-image-23151\" alt=\"\" srcset=\"https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-scaled.jpg 2560w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-300x200.jpg 300w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-1024x683.jpg 1024w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-768x512.jpg 768w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-1536x1024.jpg 1536w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-2048x1365.jpg 2048w, https:\/\/tilde.ai\/wp-content\/uploads\/2026\/02\/titulbilde-1-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/tilde.ai\/et\/news\/latvia-helps-ukraine-create-a-national-artificial-intelligence-ecosystem\/\" >\n\t\t\t\tL\u00e4ti aitab Ukrainal luua riikliku tehisintellekti \u00f6kos\u00fcsteemi\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Kokkuv\u00f5tlike t\u00f6\u00f6stusstandardite edulugu tutvustab uusi m\u00e4ngureegleid keskpankadele, kes peavad kohanduma<\/p>","protected":false},"author":2,"featured_media":9183,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129,102],"tags":[103],"class_list":["post-9182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbots","category-case-study","tag-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/posts\/9182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/comments?post=9182"}],"version-history":[{"count":0,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/posts\/9182\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/media\/9183"}],"wp:attachment":[{"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/media?parent=9182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/categories?post=9182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tilde.ai\/et\/wp-json\/wp\/v2\/tags?post=9182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}